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So Much Trouble Installing Dell ST2310 Monitor! Can anyone help?

Feb 13th, 2010 | By | Category: Personal Stories, Technology Brands

This is an open post looking for help – I’ll lay out the specifications of the problem I’m facing, and hopefully the SEO friendliness of this site will bring over some help :P

I own a Dell Inspiron 13 laptop (Inspiron 1320 laptop, 4GB RAM, Core 2 Duo 2.4 Ghz, ATI Radeon HD 4330 graphics card, VGA + HDMI output). The computer came with Windows Vista and ATI Catalyst Control Center installed, but I upgraded to Windows 7 and formatted the computer.

I recently also got a Dell ST2310 monitor (birthday present from my friends, Happy Birthday to me!). Now, here’s my setup. The VGA port of my laptop outputs to my old monitor, and the HDMI port outputs to the new Dell monitor.

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The problem is that the HDMI doesn’t output to the monitor properly. There’s a frustrating 1 inch black border around all sides.

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After a little research, I found out that this is a common overscan and underscan problem with Windows 7 and Ati graphics cards as referenced here. The solution to the problem is apparently found in the settings of the Catalyst Control Center as listed out here.

Okay, simple enough … so I’m trying to download the latest version of the Ati Catalyst Package, so I can have access to this awesome setting that lets me use my $300 purchase. To prepare I have many versions of the Ati Package ready to go including:

  • 10-1_vista32_win7_32_dd_ccc_wdm_enu.exe
  • 9-9_vista32_win7_32_dd_ccc_wdm_enu.exe
  • 9-9_beta_win7_32_dd_CC.exe
  • And a slightly older version of the Ati Installer found within my Dell Backup drivers. The setup.exe file for that version reads as File version 3.0.723.0

So, here’s where the real problem is … when I try to install the Ati Catalyst Package (I started with the newest 10-1_vista32_win7_32_dd_ccc_wdm_enu.exe) … it doesn’t show me Catalyst Control Center as an installation option.

missing-ccc

I’ve been trying to fix this for 24 hours now … have tried installing, uninstalling all the different versions of CCC (as demoed here). I could find on the Internet. Have booted into Safe Mode and used Driver Sweeper to wipe out all the ATI drivers. Have tried uninstalling everything, manually deleting the folders and registry entries. All I’ve done is managed to throw up more errors that talk about MOM.Implementation and CCC.Implementation when I boot Windows.

So, my question is … how do I get Catalyst Control Center to show up as an installation option when I run 10-1_vista32_win7_32_dd_ccc_wdm_enu.exe ?

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